Driving · CrashPack
What photos should you take after a car accident
After a car accident, once everyone is safe, photograph the whole scene from a distance, every vehicle from all sides, license plates, the other driver's license and insurance card, close-ups of damage, the road, signs and signals, weather, and any visible injuries. Take more than you think you need, before the cars are towed.
Safety comes before the camera
Photos only matter once people are safe. The National Association of Insurance Commissioners (NAIC) tells drivers to remain calm, assess the scene, and not get out of the car if it is not safe to do so, and to call the police and tell them about any injuries. Direct Auto, a US car insurer, says the same thing in its photo guide: only take pictures if it is safe, and get medical attention first if you are hurt.
If you are injured or too shaken to walk around, the same insurer suggests handing the job to a passenger, a relative who arrives, or a witness who offers to help. A phone camera in someone else's hand is far better than no photos at all.
Once it is safe, speed matters. Direct Auto points out that the positions of the cars and the state of the road change quickly, and that when a tow truck leaves with your car, the damage you could have photographed leaves with it. The best photos are usually the ones taken in the first several minutes.
The shot list, from wide to close
Start wide. The NAIC's claim guidance says to take a photo or sketch a diagram of the accident scene. Stand back far enough that one frame shows all the vehicles, the lanes and any nearby signs or landmarks. Then take the same view from the opposite side. Direct Auto describes the next step as taking close-ups of the damage, then stepping a few feet away and doing a lap around the wreck to capture it from all sides.
Every vehicle, and every plate. The NAIC lists the other car's make, model, year and license plate number among the details to collect. Photograph each plate straight on so the characters are readable, and photograph each car from front, back and both sides, including sides that look undamaged. An undamaged side is still useful later because it shows what was not hit.
Documents. Direct Auto recommends photographing the driver's license, registration and insurance information of everyone involved, because it is easy to misspell a name or a policy number when you are shaken. A clear photo of the card removes that risk. Keep a written copy too; the same guide suggests a pencil and a fill-in form kept in the glove compartment as a backup.
Damage in detail. Direct Auto's list is specific: scratches, broken windows, deployed airbags, dents, flat or burst tires and leaking fluids, and visible engine damage if you can safely open the hood. Fill the frame with each area, then take one step back so the photo also shows which part of the car it is.
The road, the signals and the people around you
A crash photo set that shows only bent metal leaves out most of the story. Direct Auto recommends photographing skid marks, broken glass, traffic signs, road debris and the weather. The NAIC similarly suggests noting the time, date and exact location of the accident, with notes about skid marks, weather and road conditions.
Include something that fixes the location beyond doubt: a street name sign, a mile marker, a shop front or a junction. Photograph traffic lights and stop or yield signs near the scene, and take a picture of the road surface if it is wet, icy, damaged or covered in debris.
Some things are better written down than photographed. The NAIC recommends getting witnesses' names and contact information, and the name, badge number and contact information of the responding officer. A quick note on your phone, or a photo of a card the officer hands you, keeps these with the rest of the record.
Injuries, lighting and keeping the photos safe
Visible injuries change quickly. Direct Auto notes that wounds heal and bruises fade, so photos should be taken soon after the crash, by someone else if needed. If an injury is not visible, the same guide suggests keeping medical documents and test records instead. Getting checked by a medical professional comes first.
Light is often poor at a crash scene. Direct Auto recommends taking the same shots both with and without flash, so that if one version is dark or washed out, the other may show the detail. The insurer's broader advice is to take more photos than you think you need: extra pictures can be deleted later, but nobody can go back to a scene that has been cleared.
The photos include someone else's personal information. The NAIC warns that sharing details such as a home address or driver's license number can expose people to identity fraud, and the other driver's license and insurance card deserve the same care. Keep the photos together in one place, and share them only with the people who need them, such as your insurer.
Common mistakes with car accident photos
Only shooting close-ups. A close-up of a dent says nothing about where the cars ended up or what the road looked like. Always pair detail shots with at least two wide shots of the whole scene.
Writing plates and policy numbers by hand. A shaky handwritten note is exactly where the misspelled name or swapped digit comes from. Photograph the plate and the cards, and keep the note as a backup rather than the only copy.
Waiting until later. Cars get moved, debris gets swept up, and the tow truck arrives. It is also easy to forget a step when you are upset. A fixed order helps: wide scene, other vehicle, plate, license, insurance card, damage, then the road and signals. CrashPack follows that order, showing one instruction per screen and stamping each photo with the minutes since the crash, and it works with no signal.
This guide is general information about documenting a collision. It is not legal or insurance advice and does not address who is at fault. For questions about a claim or what you are required to do after a crash, talk to your insurer or a licensed attorney in your state.
Frequently asked questions
Should I take photos before the cars are moved
Only if it is safe. The NAIC puts safety first and says not to leave your car if it is unsafe. Direct Auto suggests capturing the car positions quickly when you can, but instructions from the police and the safety of everyone on the road come before any photo.
Is it okay to photograph the other driver's license and insurance card
Direct Auto recommends photographing everyone's documents because handwritten notes are easy to get wrong. Ask first, and treat the photos as personal information. The NAIC warns that addresses and license numbers can be misused for identity fraud, so keep the images private.
How many photos should I take after a car accident
There is no fixed number. Direct Auto's advice is to take more than you think is necessary, because extra photos can be deleted later but a cleared scene cannot be photographed again. Cover the wide scene, each vehicle from all sides, plates, documents, damage, the road and injuries.
What if I was too hurt to take any photos
Direct Auto suggests asking a passenger, a family member or a witness to take them. The NAIC also notes that when you file a claim you will need the police or incident report and your insurance information, so ask the officer how to get a copy of the report.
What should I write down besides the photos
The NAIC lists the time, date and exact location, notes on weather and road conditions, the other car's make, model, year and plate, witness names and contacts, and the officer's name, badge number and contact information.