Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases12 cases

2 to 6 of 12

  1. Symptoms

    From 20:31 UTC on July 9, 2026, DigitalOcean reported a problem with Kubernetes deployments in its NYC1 region. Application workloads could see intermittent DNS failures and NodeNotReady events.

    Root cause
    Component
    Contributing factor
    Lessons

    Cluster DNS is sensitive to latency, and CoreDNS on shared-CPU nodes can time out intermittently. DigitalOcean's advice is to place CoreDNS on dedicated-CPU node pools and to run enough CoreDNS replicas.

  2. Symptoms

    On 4 September 2025 a CoreDNS pod in a Cisco ThousandEyes Kubernetes cluster was OOMKilled.

    Trigger

    A CoreDNS pod was OOMKilled.

    Root cause
    Component
    Contributing factor
    Lessons

    The closing slide sets three behaviours side by side: Istio's extremely aggressive DNS cache refresh with one client port reused for all DNS requests, kube-proxy's lack of a cleanup mechanism for stale conntrack entries of terminated pods (fixed in Kubernetes v1.32), and conntrack's default bidirectional UDP stream timeout of 2 minutes. The speaker describes Istio as making some very complex things simple but some very simple things complex, and presents Cilium, which looks up Services in maps instead of walking the KUBE-SERVICES chain and can replace kube-proxy entirely with its eBPF data path.

  3. Symptoms

    CI jobs failed now and then because a hostname could not be resolved. The failures came from tensorstore, appeared on several different instances and did not repeat consistently. The error read: "./tensorstore/util/result.h:420: Status not ok: status(): UNAVAILABLE: CURL error Could not resolve hostname: Could not resolve host: company-bucket.s3.amazonaws.com".

    Trigger

    An administrative pod running with host networking called sudo in a loop. Each sudo call looked up the node's own hostname, and with ndots:5 and four search domains every lookup became five queries, for both A and AAAA records.

    Root cause
    Component
    Contributing factor
    Detection

    Reports of flaky CI jobs that could not resolve an S3 bucket hostname, followed by i/o timeout errors in the CoreDNS logs.

    Remediation
    • added 'Defaults !fqdn' in /etc/sudoers.d/00-no-fqdn (mode 440) to the container image so sudo stopped looking up the hostname
    Lessons

    Traffic from CoreDNS to the VPC DNS resolver is limited to 1024 packets per second per interface, and drops show up only as UDP timeouts; the linklocal_allowance_exceeded counter in ethtool shows them. Names that are not fully qualified are multiplied by the search domains under ndots:5, and AAAA lookups double them again. sudo looks up the host's own name on every call unless 'Defaults !fqdn' is set.

  4. Symptoms

    At 13:42 UTC on 19 May 2025, RebelMouse's monitoring tools reported a higher error rate and degraded performance across services. A routine reroll of the EKS nodes had started 27 minutes earlier, at 13:15 UTC.

    Trigger

    At 13:15 UTC RebelMouse started its regular reroll of EKS nodes to apply security patches. The planned, automatic termination of an EC2 instance terminated one of the CoreDNS pods.

    Root cause
    Component
    Contributing factor
    Detection

    Monitoring tools detected an increased error rate and degraded service performance at 13:42 UTC, and the tech team started investigating at 13:44 UTC.

    Remediation
    • rescheduled the affected CoreDNS pod onto a new EC2 instance
    • scaled up the CoreDNS deployment to more replicas so DNS load was spread evenly across all pods
    Action items
    • Add scale-in protection so CoreDNS pods are not terminated unexpectedly during peak load
    • Review the CoreDNS configuration so that vertical scaling of the pods works
    • Hold regular capacity reviews so the CoreDNS deployment is provisioned for peak load
  5. Symptoms

    Services on the production Amazon EKS cluster behind the idus marketplace threw intermittent errors whose cause was hard to pin down. Calls to external services such as RDS and Redis failed now and then, and whenever DNS traffic spiked, domain lookups answered slowly or failed outright.

    Trigger

    All CoreDNS pods were scheduled onto the same node, and that node's memory usage spiked until it ran out of memory.

    Root cause
    Component
    Contributing factor
    Detection

    The write-up does not say how the full outage was noticed. The earlier DNS trouble showed up as intermittent service errors, and investigating failed calls to RDS and Redis led to DNS resolution failures.

    Remediation
    • deployed NodeLocal DNSCache as a DaemonSet in front of CoreDNS
    • added a PodDisruptionBudget (maxUnavailable 1) and topologySpreadConstraints across zones for CoreDNS
    • lowered ndots from 5 to 2 with dnsConfig in the Deployments
    Lessons

    The CoreDNS setup that EKS creates by default (two pods) can be enough for a small or development cluster but becomes a bottleneck in a large production cluster, and DNS is a single point of failure that needs high availability and room to scale. Tuning the CoreDNS cache and buffer size only relieved the symptoms; the real load came from the extra queries that ndots:5 generates for external names. A CoreDNS pod without a memory limit can share a node's fate with everything else on it.

Check your cluster for this

These 12 cases involve CoreDNS and Node pool. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause4

Capacity exhaustion8 cases

  1. IL-0102 CoreDNS pods on a production EKS cluster ran out of memory under a burst of new pods, endpoints and nodes, taking down the Buildkite web UI, APIs and job dispatch
  2. IL-0155 Some DOKS clusters in NYC1 saw intermittent DNS timeouts and NodeNotReady events because CoreDNS ran on shared-CPU Droplet worker nodes
  3. IL-0048 DNS lookups timed out in a large EKS cluster when CoreDNS hit the 1024 packets-per-second link-local limit, driven by sudo hostname lookups
  4. IL-0082 Losing one CoreDNS pod during a planned EKS node reroll overloaded the remaining CoreDNS pods, causing DNS timeouts and errors across multiple services at RebelMouse
  5. IL-0027 All CoreDNS pods landed on one node, the node ran out of memory, and DNS for the whole service went down
  6. IL-0204 An etcd memory spike overloaded the control plane of a Render Frankfurt cluster, and DNS then failed because CoreDNS ran on the rebooted control plane nodes and could not start without the API server
    Render2024
  7. IL-0182 Too few CoreDNS replicas on EKS were overloaded during traffic spikes, raising latency and cutting the network for task pods, and the over-provisioned, tightly spread CoreDNS pods added later blocked Karpenter consolidation
  8. IL-0001 Cluster-wide DNS outage after CoreDNS pods were OOM-killed again and again under a burst of DNS queries

Software defect1 case

Contributing factor
Organisation
  1. IL-0104 After a CoreDNS pod was OOMKilled, the talk names three causes: Istio's aggressive DNS cache refresh on one reused client port, kube-proxy not cleaning up conntrack entries of terminated pods, and the 2-minute UDP conntrack timeout

Configuration change1 case

  1. IL-0019 An EKS Terraform module upgrade shrank node root disks from 100 GB to 20 GB and image pulls failed with no space left on device

DNS or network fault2 cases

Organisation
  1. IL-0083 Intermittent 5xx errors in a multi-tenant Kubernetes cluster came from internal DNS: the node-local dnsmasq hit its 150 concurrent query limit, did not cache cluster.local answers, and ndots search lookups flooded CoreDNS
  2. IL-0049 Partial DNS outage after CoreDNS scaled down and kube-proxy failed to delete stale conntrack entries
    Preply2020