Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases12 cases

12 to 12 of 12

  1. Symptoms

    On Friday, January 18, Moonlight's API began returning occasional errors that looked like connection problems with its Redis database. The API checks Redis on every authenticated request to validate the session. At the same time the Kubernetes monitoring reported some nodes and pods as unresponsive.

    Trigger

    The Kubernetes scheduler put several CPU-heavy pods on the same node, including all three replicas of the website and the server-side rendering pods.

    Root cause
    Component
    Contributing factor
    Detection

    API errors that looked like Redis connectivity problems, and Kubernetes monitoring that showed nodes and pods as unresponsive. Google Cloud Support later found the link between sustained 100% CPU and kernel panics.

    Remediation
    • added anti-affinity rules to all major deployments so their pods spread across nodes
    Action items
    • Keep working with Google Cloud support to find and fix the cause of the node kernel panics
    Lessons

    Three replicas give no fault tolerance if the scheduler places them all on one node; anti-affinity rules make the spread explicit. A node failure that comes from the workload itself moves with the workload when the scheduler reschedules it.

Check your cluster for this

These 12 cases involve Application database and In-memory cache. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause7

Configuration change1 case

Organisation
  1. IL-0179 With DEBUG logging and synchronous log output, a high-traffic service filled the 64 KB stdout pipe, so request threads blocked in write() while holding database connections and HikariCP ran dry, failing requests in 30-second bursts

Faulty deployment1 case

Organisation
  1. IL-0136 A deployment that cleared an internal service's caches at peak traffic sent 20 times the normal load to the Azure OpenAI metadata backend in Sweden Central, and health checks that depended on its database restarted instances in a loop for almost six hours

Capacity exhaustion4 cases

  1. IL-0100 PostHog's feature flags pods were packed onto Kubernetes nodes that were too small for their CPU requests, and CPU saturation above 90% caused three outages in ten days through Redis overload, connection pool exhaustion and slow queries
  2. IL-0202 A burst of queries and database writes exhausted connection pools and memory on Honeycomb's ingest hosts, and Kubernetes crash-loop back-off kept failed hosts offline so ingest capacity stayed too low to recover
  3. IL-0206 Consul agents in GitLab.com's GKE pods were repeatedly OOM-killed, so the Rails pods lost database replica discovery and sent every query to the primary
    GitLab2022
  4. IL-0064 CPU-heavy pods packed onto one Google Cloud node drove it to kernel panics, and the crash moved from node to node until the site was down

Software defect1 case

  1. IL-0150 A latent race condition in DynamoDB's DNS automation left an empty DNS record for dynamodb.us-east-1.amazonaws.com, and the DynamoDB and EC2 launch failures that followed caused EKS, ECS and Fargate container launch failures and cluster scaling delays in us-east-1

Cloud provider outage3 cases

  1. IL-0119 ChatGPT web service pods crash-looped on failing health checks after a Cosmos DB failure, leaving too few healthy pods to serve the web layer
    OpenAI2025
  2. IL-0145 A power sag and chiller failure in one Australia East availability zone took down the AKS control plane's compute and its non-zone-redundant SQL Database operation queue, blocking AKS create, update and delete operations in Australia East and Australia Southeast
  3. IL-0193 A GCP persistent disk degradation took down a Cassandra StatefulSet whose OrderedReady policy blocked recovery, and Metrictank could not reconnect to the recreated pods, causing a 23-hour Graphite query outage

Breaking change in an upgrade1 case

Organisation
  1. IL-0117 A scheduled maintenance and an ingress upgrade on OpenAI's user-facing clusters caused a networking control plane regression that briefly broke the data plane, and the services that restarted then overwhelmed a backend persistence store with a heavy first-start query
    OpenAI2024

Operator error1 case

Organisation
  1. IL-0207 A routine task run from an engineer's local environment switched to production and deleted GitLab.com's Consul release, so Patroni lost Consul and GitLab.com returned 5xx errors to all traffic
    GitLab2022