Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases3 cases

1 to 3 of 3

  1. Symptoms

    The cluster could not be reached from outside. On the control plane node, sudo systemctl status kubelet showed TLS handshake errors such as "http: TLS handshake error from 101.198.0.183:19517: tls: client requested unsupported application protocols" and "http: TLS handshake error from 101.198.0.172:36328: tls: client offered only unsupported versions: [302 301]".

    Trigger

    The leaf certificates that kubeadm had generated for the cluster, valid for one year by default, expired at 2026-02-20 16:16 UTC.

    Root cause
    Component
    Contributing factor
    Detection

    The author could not connect to the cluster from outside and went to the control plane node to read the kubelet logs.

    Remediation
    • renewed all expired certificates with sudo kubeadm certs renew all
    • restarted containerd and the kubelet so the static control plane pods restarted with the new certificates
    • copied the renewed /etc/kubernetes/admin.conf to $HOME/.kube/config
    Lessons

    A kubeadm cluster stops working one year after its leaf certificates were issued unless they are renewed. The first errors seen may be TLS handshake failures or a flag error that does not mention certificates; the decisive message is the x509 expiry in the kube-apiserver log for its connection to etcd. The author recommends checking expiry with kubeadm certs check-expiration and renewing from 30 days before. kubeadm upgrade apply renews the certificates too, so a cluster upgraded at least once a year avoids the problem; a cluster run for a long time without upgrades can renew from cron, for example with 0 3 1 1 * root kubeadm certs renew all && systemctl restart kubelet in /etc/cron.d/kubeadm-cert-renew.

  2. Symptoms

    One Monday morning the author opened the Prometheus dashboard to check a Kubernetes cluster for alerts and could not reach it. The Prometheus pod was in CrashLoopBackOff: kubectl get pods showed it 1/2 ready with 950 restarts over 3d20h on worker3.

    Trigger

    After start, the Prometheus time series count rose to 2,162,256 within five minutes and its memory use filled the 8GB host.

    Root cause
    Component
    Contributing factor
    Detection

    The author found it on a Monday morning when the Prometheus dashboard, opened to check the cluster for alerts, could not be reached.

    Remediation
    • removed most of the unnecessary settings from the Prometheus ConfigMap, after which the container stopped crashing
    Action items
    • Set appropriate resource requests and limits on the Prometheus pod
    • Reduce unneeded metrics by adjusting scrape targets or scrape interval
    • Estimate Prometheus memory needs, provide dedicated hosts with a node label such as deploy-topology: Prometheus, and pin the Prometheus pod to them with a nodeSelector
    Lessons

    Exit code 137 together with an OOM event in the kubelet log means the kernel killed the container, not kubelet. Under node memory pressure the kernel kills the process with the highest score, and kubelet derives each container's oom_score_adj from the pod's QoS class: a container without a memory request in a pod where another container has one ends up Burstable with a score near 1000, so it is killed first. In a large cluster, Prometheus memory needs to be estimated from the expected series count and requested explicitly.

  3. Symptoms

    At about 15:00 UTC on 19 July 2018, monitoring alerted on rising 5xx responses from several APIs, most notably pilot and tiles. Logins failed first, because the pilot service fetches the user's profile, and from there all services became unresponsive. Every affected API ran on the production Kubernetes cluster.

    Root cause
    Component
    Contributing factor
    Detection

    Monitoring alerted on an increase in 5xx responses from several APIs, most notably pilot and tiles.

    Remediation
    • restarted the kubelets on the stuck worker nodes, which did not last
    • restarted all worker nodes in a staggered order starting at about 18:00 UTC, which took about 1.5 hours
    Action items
    • Restart nodes on a rolling schedule to keep nodes and kubelets healthy until the fixes land upstream and reach the cloud provider, Microsoft Azure
    Lessons

    When nodes keep falling back to NotReady after kubelet restarts and pods fail on network and DNS errors, a known upstream bug may be the cause; matching the symptoms to the upstream issue tracker, with help from the community, found the cause and the fix candidates.

Check your cluster for this

These 3 cases involve kubelet and Calico. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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