Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases2 cases

1 to 2 of 2

  1. Symptoms

    Every service in the homelab Kubernetes cluster stopped answering: the V-Rising server, Grafana, Jellyfin and Linkding were all unreachable, and the Kubernetes API was down, so the cluster could not be managed at all. The outage was found by hand, about 3 hours after it began, when someone tried to use the services.

    Trigger

    A power outage forced the Kubernetes master node to reboot.

    Root cause
    Component
    Contributing factor
    Detection

    Manually, when someone tried to access the services; there were no automated alerts.

    Remediation
    • Connected a monitor to the master node and read the boot logs, which showed the kernel panic
    • Booted the previous kernel version, which brought the system back
    • Removed the broken Nvidia packages with sudo apt-get remove --purge '^nvidia-.*' and ran sudo dpkg --configure -a
    • Found remaining broken packages with dpkg -l | grep -v ^ii and removed them by hand
    • Ran sudo apt-get install -f and reinstalled linux-headers-$(uname -r)
    • Rebooted and confirmed the kernel panic was gone
    Action items
    • Make sure GPU driver installations fully succeed, or revert immediately when they fail
    • Move the cluster to a high-availability control plane
    • Expose the Kubernetes API through a load balancer in the HA setup
    • Set up a ticketing system to record incidents and their resolution
    • Write predefined troubleshooting workflows to shorten response time
    • Add infrastructure monitoring such as Prometheus and Grafana
    • Add blackbox HTTP and TCP checks from outside the cluster for critical services
    Lessons

    A driver installation that fails half-way can leave kernel packages broken without any visible effect until the next reboot, which may come weeks later and at the worst time. A failed DKMS build should be fixed or reverted at once. With a single master node and no monitoring from outside the cluster, one unbootable machine meant a total outage that nobody was told about; the fix itself was simple once the boot logs were seen.

  2. Symptoms

    One Monday morning the author opened the Prometheus dashboard to check a Kubernetes cluster for alerts and could not reach it. The Prometheus pod was in CrashLoopBackOff: kubectl get pods showed it 1/2 ready with 950 restarts over 3d20h on worker3.

    Trigger

    After start, the Prometheus time series count rose to 2,162,256 within five minutes and its memory use filled the 8GB host.

    Root cause
    Component
    Contributing factor
    Detection

    The author found it on a Monday morning when the Prometheus dashboard, opened to check the cluster for alerts, could not be reached.

    Remediation
    • removed most of the unnecessary settings from the Prometheus ConfigMap, after which the container stopped crashing
    Action items
    • Set appropriate resource requests and limits on the Prometheus pod
    • Reduce unneeded metrics by adjusting scrape targets or scrape interval
    • Estimate Prometheus memory needs, provide dedicated hosts with a node label such as deploy-topology: Prometheus, and pin the Prometheus pod to them with a nodeSelector
    Lessons

    Exit code 137 together with an OOM event in the kubelet log means the kernel killed the container, not kubelet. Under node memory pressure the kernel kills the process with the highest score, and kubelet derives each container's oom_score_adj from the pod's QoS class: a container without a memory request in a pod where another container has one ends up Burstable with a score near 1000, so it is killed first. In a large cluster, Prometheus memory needs to be estimated from the expected series count and requested explicitly.

Check your cluster for this

These 2 cases involve Linux kernel and GPU driver. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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