Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

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  1. Symptoms

    From 20:04 UTC on 16 September 2026 AssemblyAI's US Async API returned elevated server errors. At the peak roughly 50% of async transcription requests on the US endpoint failed, and part of the requests that succeeded took longer than usual to complete.

    Trigger

    The AWS SQS Fair Queues feature began rejecting valid messages with InvalidParameterValue because of a change on the AWS side; AWS confirmed a service-side issue.

    Root cause
    Component
    Contributing factor
    –
    Remediation
    • Disabled Fair Queues across all services and reverted to standard SQS queues
    Action items
    • Move service configuration from environment variables to a global feature flag system so mitigations apply in seconds
    • Add a reviewed break-glass path that lets urgent fixes skip non-essential CI steps
    • Fail the US pipeline over to a second region when a regional provider dependency degrades
Check your cluster for this

This case involves Message broker. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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