Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases2 cases

1 to 2 of 2

  1. Symptoms

    Request latency from the Temporal Server History service, the service that starts workflow executions and records their progress, was higher and less steady than it should be on a self-hosted Kubernetes deployment. The CPU dashboard showed the history pods using less than 60 percent of their CPU, yet the same pods were being throttled.

    Trigger

    Normal load on History pods that had a CPU limit of 2 cores on 8-core nodes, with the Go runtime's GOMAXPROCS left at its default of one per node core.

    Root cause
    Component
    Contributing factor
    Detection

    A Prometheus query for CPU throttling showed the history pods throttled although their CPU usage read under 60 percent.

    Remediation
    • set the GOMAXPROCS environment variable to 2 to match the 2-core CPU limit
    Action items
    • Set GOMAXPROCS automatically from the Kubernetes CPU limit, from Temporal release 1.21.0
    Lessons

    A CPU usage graph averaged over 15 seconds or more can sit far below 100 percent while a container is being throttled, so throttling needs its own metric. A Go program in a container should have GOMAXPROCS matched to its CPU limit, or to its CPU request when it has no limit. The author recommends not using CPU limits at all.

  2. Symptoms

    The hub pod of the prod JupyterHub on the leap cluster (leap.2i2c.org) restarted unexpectedly during a large node scale-up, and a user opened a support ticket. The ingress-nginx and proxy pods kept running.

    Trigger

    A user's dask-gateway workload added about 100 dask-worker nodes within a minute, and Prometheus started scraping the metrics exporters on about 200 nodes.

    Root cause
    Component
    Contributing factor
    Detection

    A user support ticket (2i2c Freshdesk ticket 414) about the leap hub; the engineer then looked at Grafana and the cluster's nodes and events.

    Action items
    • Configure CPU and memory requests for the hub and proxy pods (#2127; at least 100m CPU was proposed)
    • Make the Grafana OOMKiller dashboard work (#2213)
    • Move LEAP cloud infrastructure to shared nodes (#2209)
    • Update resource requests and limits, mainly for ingress-nginx and Prometheus (#2324)
    • Decide whether Prometheus should scrape dask worker pods (#2366)
    Lessons

    Prometheus load grows with the number of nodes, so a burst of autoscaled nodes can push a nearly full core node over the edge and evict the pods that matter most. Core pods that request 10m of CPU get a tenth of the CPU share of busy neighbours that request 100m. Kubernetes events expire after an hour, so evidence of OOM kills needs a dashboard that keeps it.

Check your cluster for this

These 2 cases involve Prometheus and Container CPU limit. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause1