Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases2 cases

1 to 2 of 2

  1. Symptoms

    CI jobs failed now and then because a hostname could not be resolved. The failures came from tensorstore, appeared on several different instances and did not repeat consistently. The error read: "./tensorstore/util/result.h:420: Status not ok: status(): UNAVAILABLE: CURL error Could not resolve hostname: Could not resolve host: company-bucket.s3.amazonaws.com".

    Trigger

    An administrative pod running with host networking called sudo in a loop. Each sudo call looked up the node's own hostname, and with ndots:5 and four search domains every lookup became five queries, for both A and AAAA records.

    Root cause
    Component
    Contributing factor
    Detection

    Reports of flaky CI jobs that could not resolve an S3 bucket hostname, followed by i/o timeout errors in the CoreDNS logs.

    Remediation
    • added 'Defaults !fqdn' in /etc/sudoers.d/00-no-fqdn (mode 440) to the container image so sudo stopped looking up the hostname
    Lessons

    Traffic from CoreDNS to the VPC DNS resolver is limited to 1024 packets per second per interface, and drops show up only as UDP timeouts; the linklocal_allowance_exceeded counter in ethtool shows them. Names that are not fully qualified are multiplied by the search domains under ndots:5, and AAAA lookups double them again. sudo looks up the host's own name on every call unless 'Defaults !fqdn' is set.

  2. Symptoms

    From about 21:38 UTC on 5 February 2025, image pulls from Docker Hub over IPv6 failed with 429 Too Many Requests errors across several Linode regions. Both unauthenticated and authenticated pull requests were refused.

    Trigger

    Docker Hub's abuse prevention measures started rate-limiting image pulls coming from Linode's IPv6 address space.

    Root cause
    Component
    Contributing factor
    Detection

    The rate limiting began at about 21:38 UTC. The first status post, at 22:48 UTC, said Linode was aware of an issue with Docker Hub over IPv6 causing rate limiting and was investigating, and at 01:06 UTC on 6 February the status page said the issue had been identified as rate limiting of image pull requests to Docker Hub over IPv6.

    Remediation
    • changed the DNS resolvers to return an A record instead of an AAAA record so image pulls to Docker Hub used IPv4
    Action items
    • Find long-term solutions so that Docker Hub's abuse prevention measures do not affect Linode services
    Lessons

    A registry's abuse limit that groups IPv6 addresses by their first 64 bits can block a provider's whole address range at once, and authentication does not help. Answering DNS lookups with IPv4 addresses only was the quick way to move image pulls off the blocked range.

Check your cluster for this

These 2 cases involve VPC DNS resolver and CoreDNS. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause2