Incident Library
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  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases6 cases

6 to 6 of 6

  1. Symptoms

    During a cluster upgrade, all traffic to Pusher's products stopped. The speaker recalls that requests were failing with 500 errors.

    Trigger

    A cluster upgrade replaced nodes, so the bridge pods restarted and loaded a ConfigMap that had been changed three or four weeks earlier.

    Root cause
    Component
    Contributing factor
    Action items
    • Build and run Wave so that changes to ConfigMaps and Secrets roll out new pods immediately
    Lessons

    A ConfigMap change does not restart the pods that use it, so for an application that cannot reload its configuration the change takes effect only when pods are next replaced, possibly weeks later during unrelated work. Tie configuration to the pod template so a bad change fails at the moment it is made.

Check your cluster for this

These 6 cases involve ConfigMaps and Secrets and Helm. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause4

Breaking change in an upgrade2 cases

  1. IL-0405 An expired AWS Load Balancer Controller webhook certificate left no healthy targets and took BSEE SaaS down
  2. IL-0101 After Google forced a GKE control plane upgrade to 1.33.2 at a deprecation deadline, no new node could initialise, so autoscaling and spot node replacement stopped for 15 hours

Faulty deployment2 cases

  1. IL-0324 Three MediaWiki deployments lost Memcached after a PHP 8.1 rollout and overloaded the External Storage database cluster
  2. IL-0437 Old pods from an unfinished Argo Rollouts canary could not start with a Helm-updated ConfigMap and died in a cascade
    Gunosy2023

Hardware failure1 case

Contributing factor
Organisation
  1. IL-0185 A disk failure made the first control plane node of a Kubespray cluster read-only, and recovery needed the Kubespray inventory reordered and a new control plane node joined

Configuration change1 case

Organisation
  1. IL-0066 Broken ConfigMap change lay dormant for weeks, then took down Pusher's edge proxy when a cluster upgrade replaced its pods
    Pusher2019