Incident Library
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  • Root cause
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Cases8 cases

7 to 8 of 8

  1. Symptoms

    Builds on Zalando's in-house Continuous Delivery Platform (CDP), which runs CI/CD on Kubernetes, timed out and failed for almost an hour on 11 June 2019. The Kubernetes builder pods could not get AWS IAM credentials.

    Trigger

    An unlucky rescaling of the CDP Kubernetes cluster left only one node available for builder pods. Builder pods were created and deleted on that node so quickly that kubelet fell behind.

    Root cause
    Component
    Contributing factor
    Remediation
    • Scaled the CDP cluster up by hand so builder pods spread over more than one node
    Action items
    • Raise the kubelet QPS limit from the default 5 to 50 in the global cluster configuration
  2. Symptoms

    After Civis released its new script infrastructure on Kubernetes internally in September 2018, developers reported that kubectl commands were slow, and users intermittently could not start notebooks and services.

    Trigger

    Migrating clients' Python, R and container scripts from the in-house Bocce system to Kubernetes (the project called Croquet) pushed the cluster to about 290 EC2 instances under a large script load.

    Root cause
    Component
    Contributing factor
    Detection

    Developer reports of slow kubectl commands and user reports of notebooks and services failing to start, then high CPU on the master nodes.

    Remediation
    • moved internal users back to the old Bocce infrastructure
    • resized the three master nodes from m4.large to m4.4xlarge
    • changed the Datadog setup so per-node agents no longer polled the API server for service metadata
    • raised max-requests-inflight for non-mutating requests from 400 to 1200
    • grew the etcd EBS volumes from 20 to 100 GB (100 to 300 IOPS)
    • switched client scripts from the ClusterFirst DNS policy to Default
    Action items
    • Upgrade etcd from 2.2.1 to 3.x once Kops supports a safe migration
    • Solve the in-cluster DNS timeouts so client scripts can talk to other workloads in the cluster
    Lessons

    Kubernetes can reach thousands of nodes only after tuning, and third-party DaemonSets are a common cause of control plane load: an agent on every node that polls or watches the API server multiplies with the cluster size. Datadog, kube2iam and the fluentd metadata filter all showed this. A small configuration change often fixes it, but finding it took load testing and the API server access logs.

Check your cluster for this

These 8 cases involve Kubernetes API server and etcd. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause6

Cloud provider outage1 case

Organisation
  1. IL-0084 Packet drops on a bare metal provider's vSwitch forced Namespace to rebuild its fra3 region and left global capacity short, and the next day slow NVMe writes on a control plane node drove the Kubernetes API server to very high CPU

Software defect1 case

Organisation
  1. IL-0077 EKS cluster went read-only for over seven hours after Kyverno ephemeralreports filled the etcd database past its size limit

Capacity exhaustion3 cases

  1. IL-0168 Simultaneous cluster auto-upgrades overloaded Scaleway's Kubernetes API, and a node authentication retry loop kept Kapsule and Kosmos nodes NotReady in FR-PAR
  2. IL-0002 CI builder pods could not get AWS IAM credentials because kubelet fell minutes behind its API rate limit
  3. IL-0075 Kubernetes API servers pegged on CPU when the cluster grew to about 290 nodes, traced to Datadog agents polling the API

Breaking change in an upgrade1 case

Organisation
  1. IL-0060 Kubernetes 1.24 upgrade removed the master node label that Calico route reflectors selected on, dropping all pod routes and taking Reddit down for 314 minutes
    Reddit2023

Certificate or credential expiry1 case

Organisation
  1. IL-0113 The managed GKE control plane of Webhook Relay's main cluster failed because its API server certificates had never been rotated, and a manual credential rotation reported success without taking effect

Configuration change1 case

Organisation
  1. IL-0108 An Alcide admission controller applied to the production cluster during a workshop made create and update requests on Deployments time out
    DFDS2020