Incident Library
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Cases2 cases

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  1. Symptoms

    A tech support engineer called Palark to say that a customer's cluster, production environment included, had practically stopped working. On the control plane nodes the kube-apiserver processes had used up all the memory and were crashing and restarting over and over, so the Kubernetes API was unreachable and completely non-functional.

    Trigger

    Cilium agent pods on more than 200 nodes sent LIST requests to the Kubernetes API en masse at the same time.

    Root cause
    Component
    Contributing factor
    Detection

    A tech support engineer phoned the team to report that the customer's cluster was practically non-operational.

    Remediation
    • added CPU and memory to the control plane nodes in two steps, from 8 CPUs and 16 GB of RAM to 16 CPUs and 64 GB, until the API stabilised
    • restarted the Cilium agents in a test window agreed with the customer to reproduce the memory growth
    • deployed a FlowSchema and a PriorityLevelConfiguration named cilium-pods that limit and queue LIST requests from the Cilium service accounts to cilium.io resources
    • reduced the control plane nodes back to their original resources
    Action items
    • Make an API Priority and Fairness configuration a standard part of Palark's Kubernetes platform
    Lessons

    In a large cluster, many agents sending LIST requests at once can exhaust kube-apiserver memory, and with several API servers the crash moves from one to the next. APF can hold back such a client: a FlowSchema matches its requests and a PriorityLevelConfiguration gives them a small concurrency share and a queue, so the requests run more slowly instead of all at once. With APF enabled, the total concurrency it divides is the sum of --max-requests-inflight (default 400) and --max-mutating-requests-inflight (default 200), shared among priority levels in proportion to their assured concurrency shares, so raising one level's share lowers every other level's limit. Long-running requests such as logs and exec, and WATCH requests, are not subject to APF. The response headers X-Kubernetes-PF-FlowSchema-UID and X-Kubernetes-PF-PriorityLevel-UID show where a request landed, and the metrics Apiserver_flowcontrol_rejected_requests_total, Apiserver_current_inqueue_requests and Apiserver_flowcontrol_request_execution_seconds, with the debug endpoints /debug/api_priority_and_fairness/dump_priority_levels and /debug/api_priority_and_fairness/dump_queues, show how the queues behave.

  2. Symptoms

    Between 06:00 and 07:00 UTC on 8 March 2023, Kubernetes nodes in several Datadog regions lost network connectivity at the same time, on AWS, Google Cloud and Azure. All services across multiple regions were affected, including the regions that host Datadog's CI/CD and automation tools. Datadog's regions are not connected to each other and changes are rolled out one region at a time, so a simultaneous failure on several cloud providers looked implausible at first.

    Trigger

    On 7 March 2023 Ubuntu published a systemd patch for a CVE (249.11-0ubuntu3.7). Ubuntu's default unattended upgrades installed it on the nodes between 06:00 and 07:00 UTC on 8 March, and installing it restarted systemd-networkd.

    Root cause
    Component
    Contributing factor
    Remediation
    • restarted thousands of disconnected instances on Google Cloud and Azure through the cloud APIs, keeping their local disks
    • rebuilt the data lost with terminated AWS instances' local disks through replication, reprocessing and restores from backup
    Lessons

    A change in a base operating system component can stay dormant for months until something restarts that component. Here the trigger was a security patch, and the change reached every region at once because automatic OS updates ran outside the progressive, region-by-region process used for every other change. Cloud providers react differently to an instance that loses its network. Google Cloud and Azure left the instances running, so a restart recovered them with their disks; AWS replaced them quickly, which brought stateless services back fast but destroyed the local-disk data the stateful services needed.

Check your cluster for this

These 2 cases involve Cilium and Kubernetes API server. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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