Cases3 cases

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1. IL-0071 Worker node running out of inodes while disk space looked fine, because containerd kept a full node_modules tree in each of several image layer snapshots

   Onkar Raghunath Shelke2026

   Symptoms

   A Kubernetes worker node paged with NodeFilesystemFilesFillingUp, the node_exporter mixin alert that predicts a filesystem will run out of inodes. The engineer checked disk space first: df -h showed the root filesystem 83% used, 103G used and 22G available. df -i showed inodes 67% used, 11M used and 5.3M free.

   Node disk full

   Trigger

   Several versions of a single-stage Node.js image, each shipping more than 40,000 files, were held on the node; containerd unpacked every layer with a distinct digest into its own snapshot, each with a full copy of node_modules.

   Root cause

   Capacity exhaustion

   Component

   Node root diskkubeletContainer runtime

   Contributing factor

   Unreviewed defaultsMonitoring blind spotUnknown limit

   Detection

   The NodeFilesystemFilesFillingUp alert from the node_exporter mixin fired on the predicted inode trend while inode use was at 67%.

   Action items

   • Build the image in multiple stages so the final image contains only the compiled assets
   • Add a flat alert on root filesystem inode use above 80% for 30 minutes alongside the predictive alert
   • Put a Prometheus query on a dashboard that shows, per node, inode usage minus disk usage, sorted from the highest
   • Remove unused images from nodes with crictl rmi --prune to free old snapshots

   Lessons

   kubelet's background cleanup works on bytes only. A workload heavy in small files gets no early intervention for inodes, and the first thing kubelet does at 5% free inodes is evict pods. Watch inode use on nodes separately from disk use, and keep dependency trees out of runtime images.

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2. IL-0109 A retried node rollover on a DFDS EKS cluster set the Auto Scaling group back to 15 instances, and the default termination policy removed every healthy worker node, leaving the cluster with no nodes

   DFDS2023sev1

   Symptoms

   At 09:33 UTC on 14 February 2023 end users told the platform team that Kubernetes logs were not arriving in CloudWatch as expected. The investigation went through fluentd and found that the nodes were running containerd as their container runtime instead of docker-shim. A scheduled node rollover the day before, at 07:30 UTC on 13 February, had set containerd as the default runtime by accident.

   Service outageResources deletedMonitoring outage

   Trigger

   A scheduled node rollover had accidentally made containerd the default container runtime, which stopped log shipping to CloudWatch; the unscheduled rollover to revert it timed out, and the pipeline run that followed reduced the Auto Scaling group from 30 to 15 instances.

   Root cause

   Configuration change

   Component

   Container runtimeNode launch templateNode poolTerraformTelemetry agent

   Contributing factor

   Automation amplificationUnreviewed defaultsUnrepresentative stagingNo configuration testsNo runbookHarmful manual action

   Detection

   End users reported the missing CloudWatch logs that started the work. The postmortem lists 2 minutes as the time to detection of the node failure.

   Remediation

   • ran the node rollover script to add new nodes, which failed on a timeout from Docker Hub
   • ran the node rollover script a second time, which added new nodes that the load balancer marked healthy at 11:01 UTC

   Action items

   • Document the rollover process, especially what can be done when it goes wrong
   • Investigate options for improving the rollover process
   • Add fluentd log collection to the QA test suite so logs are covered end to end
   • Add alarms for fluentd when too little or no log data is sent
   • Implement a staging environment
   • Implement guards against selecting an invalid container runtime

   Lessons

   When a change goes wrong, rolling back to a known working configuration is safer than rushing a fix, which can make the damage worse. Launching new worker nodes depends on the cloud-init script not failing in any way. The QA configuration differed from production, there was no staging environment, the QA tests did not cover fluentd log collection, and the rollover process had no documentation for when it fails.

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3. IL-0040 Parallel Helm installs saturated small gp2 root volumes on a kops cluster and left all three workers NotReady with the kubelet or Docker down

   Saltside2017

   Symptoms

   While running the CI process on a local machine to test an application Helm chart, the SRE lead watched the pods with watch kubectl get pods. All pods reached Running, and then some went back to Pending. Two hours later the problem had grown and some pods showed the phase Unknown.

   Pods PendingImage pull failuresNode NotReadyService outage

   Trigger

   A CI run installed the application's Helm charts for all four markets (Efritin.com, Tonaton.com, Ikman.lk and Bikroy.com) on the nonproduction cluster at the same time.

   Root cause

   Capacity exhaustion

   Component

   Node root diskkubeletContainer runtimeHelm

   Contributing factor

   Unreviewed defaultsMonitoring blind spotIgnored early signalSingle point of failure

   Detection

   The SRE lead saw pods go from Running back to Pending while watching kubectl get pods during the CI run; no monitoring raised an alert, even when all three workers were not ready.

   Remediation

   • terminated the three worker nodes and let the auto scaling group replace them

   Action items

   • Fix the Datadog integration for the nonproduction AWS account and repeat the installs with telemetry
   • Increase the worker root EBS volumes from 20GB to 120GB
   • Keep common base images pulled on every node with a DaemonSet until kops supports user hooks
   • Configure different allocation limits for the different layers in Kubernetes
   • Discuss a highly available Tiller with the Helm team
   • Find a way to throttle the number of newly created pods

   Lessons

   An ordinary deploy of the application could collapse the cluster, because the default 20GB gp2 root volumes could not keep up with parallel image pulls and container starts. Without node metrics and pod phase metrics, three NotReady workers raised no alert. A single Tiller replica can block the deploy that would fix an outage.

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