Incident Library
Applied filters ComponentClient-side DNS resolver and cacheSymptomService outageOrganisationBackpackrClear allEvery case under the filters, with no sentence; newest first.
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  1. Symptoms

    Services on the production Amazon EKS cluster behind the idus marketplace threw intermittent errors whose cause was hard to pin down. Calls to external services such as RDS and Redis failed now and then, and whenever DNS traffic spiked, domain lookups answered slowly or failed outright.

    Trigger

    All CoreDNS pods were scheduled onto the same node, and that node's memory usage spiked until it ran out of memory.

    Root cause
    Component
    Contributing factor
    Detection

    The write-up does not say how the full outage was noticed. The earlier DNS trouble showed up as intermittent service errors, and investigating failed calls to RDS and Redis led to DNS resolution failures.

    Remediation
    • deployed NodeLocal DNSCache as a DaemonSet in front of CoreDNS
    • added a PodDisruptionBudget (maxUnavailable 1) and topologySpreadConstraints across zones for CoreDNS
    • lowered ndots from 5 to 2 with dnsConfig in the Deployments
    Lessons

    The CoreDNS setup that EKS creates by default (two pods) can be enough for a small or development cluster but becomes a bottleneck in a large production cluster, and DNS is a single point of failure that needs high availability and room to scale. Tuning the CoreDNS cache and buffer size only relieved the symptoms; the real load came from the extra queries that ndots:5 generates for external names. A CoreDNS pod without a memory limit can share a node's fate with everything else on it.

Check your cluster for this

This case involves CoreDNS and Client-side DNS resolver and cache. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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