Incident Library
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Cases2 cases

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  1. Symptoms

    On a shared production cluster of over 10,000 GPUs, large hybrid-parallel training jobs kept running but slowed down, sometimes for hours, without crashing. Among 27 jobs of 512 to 1024 GPUs each submitted in July 2024, 16 slowed this way for 72 minutes on average, and their job completion time grew by 34.59% on average.

    Root cause
    Component
    Contributing factor
    Detection

    The authors found fail-slows with small probe training jobs that tracked their own performance at runtime, and by inspecting by hand a one-month trace of large training jobs.

    Remediation
    • Found fail-slows by hand and handled them as fail-stops with checkpoint-and-restart
    Action items
    • Detect fail-slows at runtime from iteration times and locate the slow GPUs and links with Falcon-Detect
    • Mitigate fail-slows with Falcon-Mitigate, escalating from cheap strategies to checkpoint-and-restart only if the slowdown persists
    Lessons

    Fail-slows are usually transient and come from computation, through slow GPUs or CPU contention, or from communication, mostly network congestion. Computation fail-slows are rarer and shorter and cost less, while cross-node communication fail-slows are more common, last longer and slow training more. As training grows, several performance problems are more likely to occur at once, and together they can slow training by more than 90%.

  2. Symptoms

    The GLM-130B pretraining run on 96 nodes, started on 2022-05-06 at 04:00, was interrupted again and again by single nodes that broke down, lost connection or reported missing GPUs, and each time training had to be restarted from a saved step. On 2022-05-30 a restart got stuck in data loading because of a Lustre file system error, and the 2.3T text corpora could no longer be read.

    Trigger

    Individual nodes of the 96-node allocation failed during training, through breakdowns, a lost connection, missing GPUs, a CPU error and an NVLink error, and on 2022-05-30 the Lustre file system that held the training corpus failed.

    Root cause
    Component
    Contributing factor
    –
    Detection

    The Lustre error was found when a restart from global_step23200 stayed stuck in data loading.

    Remediation
    • Restarted the training from the last saved step after each node failure
    • Changed the checkpoint saving interval from 500 steps to 100 steps
    • Switched the job to another node pool and restarted from step 15600
    • Removed the suspected replacement node n30076 from step 16600, which did not change the speed
    • Copied the 2.3T text corpora from a backup disk back to the Lustre file system, which took a few days
Check your cluster for this

These 2 cases involve GPU hardware and memory and InfiniBand fabric. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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