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  1. Symptoms

    On 2 June 2022 from 10:00 CET, mybinder.org stopped launching any new pods, and nobody on the team noticed until a user reported a Binder outage in the Matrix channel at 21:00.

    Root cause
    Component
    Contributing factor
    Detection

    A user reported a Binder outage in the Matrix channel at 21:00, and a team member who saw it found that pods had not been launching for several hours.

    Remediation
    • Deleted the gke-resource-quotas ResourceQuota, after which pods could be created again
    Action items
    • Address uptime monitoring and alerting
    Lessons

    It took 11 hours to realise there was a major outage. Once the right object was known, deleting it fixed the problem quickly, and the team was lucky that someone with the skills and permissions to make the change was at their computer at 11pm their time.

Check your cluster for this

This case involves GKE control plane. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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