Incident Library
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  1. Symptoms

    Customers using Linode's US-MIA (Miami) and IT-MIL (Milan) data centers saw packet loss and brief performance problems on 14 September 2025 from 17:42 to 18:43 UTC. BR-GRU (Sao Paulo) had the same packet loss on 15 September 2025 from 01:44 to 04:22 UTC.

    Trigger

    A gradual increase in prefixes pushed the routing between the core router and the edge router past the maximum number of permitted prefixes.

    Root cause
    Component
    Contributing factor
    –
    Remediation
    • Raised the prefix limit on all the data center routers
    Action items
    • Raise the thresholds of the sessions between Akamai's backbone and the data center ECOR routers
    • Improve the existing alerting and check its severity before limits are reached, with escalation to the right team for immediate action
Check your cluster for this

This case involves Backbone network (WAN) and BGP routing. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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