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  1. Symptoms

    On a Tuesday morning a developer reported that some production logs were missing. Only the logs from a single node were gone; the other nodes kept shipping normally through fluent-bit, the log shipper the team had run for more than three years.

    Root cause
    Component
    Contributing factor
    Detection

    A developer reported missing production logs; no alert fired because fluent-bit's metrics showed no errors.

    Remediation
    • added CPU to the Elasticsearch virtual machines, which cleared the write queue rejections
    • rolled out Fluentd one node at a time, using node affinity to place Fluentd and anti-affinity to remove fluent-bit
    • lowered Fluentd's flush_thread_count to 1 and set flush_interval to 5 seconds so the backlog of old logs did not overflow the buffer
    • enabled Fluentd's Position DB so already-ingested data was skipped
    Action items
    • Build monitoring for Fluentd on its Prometheus integration, including a throughput alert with separate day and night thresholds or a black-box log check
    Lessons

    A log shipper can fail without an error message and with metrics that simply stop moving, so error-based alerts never fire; throughput alerts or end-to-end checks can catch it. Open source software can break in ways nobody expects, and sometimes the way out is to switch to a different shipper fast, node by node. A new shipper that starts from scratch replays every old log on the node and needs to be slowed down.

Check your cluster for this

This case involves Elasticsearch or OpenSearch and Telemetry agent. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

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