Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases3 cases

1 to 3 of 3

  1. Symptoms

    GPU nodes for an AI video upscaling job were created normally and reached Ready, and then about 10 to 11 minutes later Karpenter treated each one as unhealthy and replaced it. Every new node went the same way, so the GPU pods kept restarting and the upscaling work could not make progress.

    Trigger

    Enabling Karpenter's node auto-repair feature gate (nodeRepair: true) and then running GPU pods on nodes from the Bottlerocket NVIDIA AMI.

    Root cause
    Component
    Contributing factor
    Detection

    The team noticed GPU nodes being replaced repeatedly after running GPU pods, then found the DCGMError message in the node events.

    Remediation
    • Disabled Karpenter node auto-repair by setting the nodeRepair feature gate to false
    Lessons

    Automatic node repair acts on every unhealthy node condition, including AcceleratedHardwareReady, so an image defect that only breaks GPU health monitoring is enough to have every GPU node terminated and recreated in a loop. Before turning on auto-repair, check which conditions it watches and whether the node image reports them correctly. Disabling auto-repair stops the loop at once but is only a temporary measure; installing the missing library or changing the AMI address the cause but cost more on an immutable OS such as Bottlerocket.

  2. Symptoms

    Jetstack was upgrading the master of a development cluster that many teams use to test their apps during the working day, a regional Google Kubernetes Engine (GKE) cluster in europe-west1. The upgrade ran through Jetstack's GKE Terraform pipeline and did not finish before the 20-minute Terraform timeout, while the GKE console still showed the cluster as upgrading.

    Trigger

    A planned master upgrade of the shared development cluster. The same upgrade had been done on another pre-production environment earlier that day, and no API downtime was expected.

    Root cause
    Component
    Contributing factor
    Detection

    The first sign was the master upgrade missing the 20-minute Terraform timeout; re-running the pipeline returned the kube-apiserver unhealthy error. The cause was identified with the help of Google Support.

    Remediation
    • Deleted the OPA ValidatingAdmissionWebhook resource during a window of API server access
    Action items
    • Limit the OPA webhook to the namespaces where the policy applies and development teams have access
    • Enable the webhook only for Ingress and Service resources, the only resources the policy validates
    • Add a liveness probe so OPA is restarted when it stops responding, and update the OPA documentation
    • Follow the open upstream Kubernetes issue about this behaviour
    Lessons

    With alerting on API server response times, the team might have seen CREATE and UPDATE requests slow down across the board as soon as the OPA-backed webhook was first deployed. Every workload needs probes: OPA looked so simple to deploy that the team skipped the Helm chart, which adds a livenessProbe for the admission controller containers among other adjustments to the tutorial configuration. Others had hit the same problem, and an upstream issue to improve it was still open.

  3. Symptoms

    Shortly after a search reindex job was started, problems with the Kubernetes cluster hit Universe's reporting and search APIs and the Kubernetes cluster UI itself. The status page opened an investigation into reports of search and reporting being unavailable at 14:37 EDT on 2017-07-21.

    Trigger

    A change to the search index definition, which removed some fields from full-text indexing, was shipped, and a reindex job was started as a Kubernetes Job to apply it.

    Root cause
    Component
    Contributing factor
    Detection

    The team saw problems with the Kubernetes cluster shortly after starting the job, and the status page cites reports of search and reporting being unavailable.

    Remediation
    • removed the reindex Job from the scheduler
    • let the nodes auto-heal back to healthy
    Lessons

    restartPolicy: Never on the pod template does not stop a Kubernetes Job from retrying: a Job replaces failed pods and may run more than once, so a job that can exhaust a node will keep moving to new nodes.

Check your cluster for this

These 3 cases involve Admission webhook and GKE control plane. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause3