Incident Library

Organisation

bunny.net

bunny.net · bunny-net

2 cases · 2021

Root cause Faulty deployment2
Component Authoritative DNS servers and records2CDN and edge network1Object storage1
Contributing factor Automation amplification1Circular dependency1Harmful manual action1No headroom1Retry storm1Ineffective rollback1Single point of failure1
Symptom DNS resolution failures2Container crash loop1Misrouted requests1Service outage1Load imbalance1

Cases

  1. IL-0229 bunny.net's DNS servers crashed in a loop on a corrupted routing database file and could not fetch a fix from its CDNbunny.net · 2021

    Root cause Faulty deployment

  2. IL-0360 DNS queries to bunny.net timed out after a failed routing update took two of four nameserver clusters offlinebunny.net · 2021

    Root cause Faulty deployment