Incident Library

Organisation

Dropbox

Dropbox · dropbox

1 case · 2014

Root cause Software defect
Component DatabaseDatabase backups and snapshots
Contributing factor No safeguard on destructive change
Symptom Service outage

Cases

  1. IL-0485 Dropbox went down when an OS upgrade script reinstalled active MySQL master-replica pairs and backup restores ran slowDropbox · 2014

    Root cause Software defect