Incident Library

Organisation

Grab

Grab · grab

1 case · 2019

Root cause Software defect
Component In-memory cache
Contributing factor Unverified assumption
Symptom High error rateStale endpoint routing

Cases

  1. IL-0279 One failed Redis Cluster replica left only about 1 in 21 calls to Grab's Apollo service succeeding for a minuteGrab · 2019

    Root cause Software defect