Incident Library

Organisation

Harness

Harness · harness

2 cases · 2025 to 2026

Root cause Cloud provider outage1Data loss or corruption1
Component Cloud controller manager1Cloud load balancer1GKE control plane1Container registry and its credentials1
Contributing factor Cache-masked failure1
Symptom High error rate1Image pull failures1Network unreachable1Resources deleted1

Cases

  1. IL-0463 Secure Connect connectors timed out after a GKE control plane upgrade left Harness's internal load balancer unreachableHarness · 2026

    Root cause Cloud provider outage

  2. IL-0474 Harness Feature Flags auth returned 502s when rescheduled pods could not get an image deleted from Artifact RegistryHarness · 2025

    Root cause Data loss or corruption