Incident Library

Organisation

Hightouch

Hightouch · hightouch

1 case · 2025

Root cause Software defect
Component DatabaseDatabase failover manager
Contributing factor Unrepresentative staging
Symptom Failover failureWrites rejected

Cases

  1. IL-0310 An Aurora PostgreSQL failover to an upsized reader reversed twice and backend writes failed in read-only transactionsHightouch · 2025

    Root cause Software defect