Incident Library

Organisation

Mezmo

Mezmo · mezmo

1 case · 2019

Root cause Capacity exhaustion
Component In-memory cacheDatabase
Contributing factor Dependence on a warm cache
Symptom Database overloadOOMKilledService outageThroughput degradation

Cases

  1. IL-0297 Mezmo users could not sign in and log indexing lagged after the auth cache's Redis servers were OOM killedMezmo · 2019

    Root cause Capacity exhaustion