Incident Library

Organisation

MongoDB

MongoDB · mongodb

2 cases · 2024 to 2025

Root cause Capacity exhaustion2
Component Database2
Contributing factor Inefficient query1No headroom1Ineffective rollback1Unrepresentative staging1
Symptom Database overload2Monitoring outage2Control plane lag1Load imbalance1

Cases

  1. IL-0287 One overloaded shard of MongoDB's internal monitoring database delayed Atlas metrics, alerts and cluster operationsMongoDB · 2025

    Root cause Capacity exhaustion

  2. IL-0375 MongoDB Atlas cluster changes and alerts lagged for hours after a control plane metadata migration congested a databaseMongoDB · 2024

    Root cause Capacity exhaustion