Incident Library

Organisation

Mozilla

Mozilla · mozilla

1 case · 2022

Root cause Software defect
Component Cloud load balancerHTTP and RPC client library
Contributing factor Unreviewed defaultsGap in automated tests
Symptom Service outage

Cases

  1. IL-0253 Firefox froze and could not load any web content for close to two hours, stuck in an HTTP/3 request to TelemetryMozilla · 2022

    Root cause Software defect