Incident Library

Organisation

New Relic

New Relic · new-relic

1 case · 2021

Root cause Operator error
Component Message broker
Contributing factor Signal buried in noiseUnverified assumptionHarmful manual actionNo staged rollout
Symptom Monitoring outageNode disk fullThroughput degradation

Cases

  1. IL-0280 Kafka brokers in many New Relic cells ran out of disk, leaving US data collection and alerting unusable for hoursNew Relic · 2021

    Root cause Operator error