Incident Library

Organisation

OpenStreetMap Foundation

OpenStreetMap Foundation · openstreetmap-foundation

3 cases · 2022 to 2025

Root cause Dependency failure1Hardware failure1Software defect1
Component Database replication2Database1Data center power and cooling1ISP and transit networks1Network switch1
Contributing factor Single point of failure2Limited debug access1Monitoring blind spot1No runbook1Pages not delivered1
Symptom Network unreachable2Service outage2Replication lag1

Cases

  1. IL-0527 OpenStreetMap.org made no replication diffs for 16 hours as PostgreSQL logical decoding failed on a memory alloc errorOpenStreetMap Foundation · 2025

    Root cause Software defect

  2. IL-0526 OpenStreetMap.org went offline, then read-only, for 56 hours after HE.net routing equipment cut both fibre uplinksOpenStreetMap Foundation · 2024

    Root cause Dependency failure

  3. IL-0525 OpenStreetMap.org went offline for 7h 27m when its uplink switch lost power during a data-centre power feed maintenanceOpenStreetMap Foundation · 2022

    Root cause Hardware failure