Incident Library

Organisation

Shopify

Shopify · shopify

1 case · 2021

Root cause Software defect
Component DatabaseLinux kernelNode operating system image
Contributing factor Unpatched known bug
Symptom High latencySlow pod startup or shutdown

Cases

  1. IL-0462 Some MySQL pods on Shopify's GKE clusters took up to 30 minutes to start, slowing instance replacementShopify · 2021

    Root cause Software defect