Incident Library

Organisation

Wasabi

Wasabi · wasabi

2 cases · 2024

Root cause Capacity exhaustion1unknown1
Component Database2Message broker2In-memory cache1
Contributing factor –
Symptom Service outage2Failover failure1Intermittent timeouts1Load imbalance1

Cases

  1. IL-0545 Wasabi API calls in all regions returned HTTP 5XX when the message queue stopped spreading requests over database nodesWasabi · 2024

    Root cause unknown

  2. IL-0544 Wasabi's database cache stopped responding when its queueing service filled up, and S3 failed in all regionsWasabi · 2024

    Root cause Capacity exhaustion