Incident Library
  • Root cause
  • Component
  • Symptom
  • Contributing factor
  • Case

Cases32 cases

2 to 6 of 32

  1. Symptoms

    Inside the cluster the attacker left these traces: a new pod appeared in the production Kubernetes cluster that was built to expose its mounted service account token; requests authenticated as a broad management service account listed secrets and touched workloads in many namespaces; and a backdoor was placed in a running production pod.

    Trigger

    A spearphishing attack gave the attacker a foothold on a developer's workstation. The attacker used the developer's active, privileged cloud session to deploy a malicious pod to the production cluster.

    Root cause
    Component
    Contributing factor
    Lessons

    Unit 42 concludes that a single over-privileged identity turned one malicious pod into cluster-wide and then cloud-wide access. Its recommendations are least-privilege RBAC with the Restricted Pod Security Standard, short-lived projected service account tokens bound to the pod's lifetime, runtime monitoring of what containers actually do, and Kubernetes audit logging so that identity-driven changes can be seen and reconstructed.

  2. Symptoms

    While the Spring Cloud Config Server was briefly down for an upgrade, every client application began to answer its liveness probe with a failure saying it could not reach the config server.

    Trigger

    A downtime upgrade of the Spring Cloud Config Server made it stop responding for a short time.

    Root cause
    Component
    Contributing factor
    Lessons

    A liveness probe that includes an external dependency turns a short outage of that dependency into a restart loop of every client. Keep external dependencies out of liveness checks and handle temporary problems with readiness probes. Libraries can add health indicators to Spring Boot's actuator health endpoint automatically, so check what the probe path actually reports. The author ran another Kubernetes environment for two years without liveness probes, relying on strict readiness probes and on the application terminating itself on unrecoverable faults.

  3. Symptoms

    From 7:43 PM to 8:38 PM PDT on July 15, 2025, a small percentage of ChatGPT users saw more errors in their conversations.

    Trigger

    An internal engineer applied a configuration change that contained an invalid value.

    Root cause
    Component
    –
    Contributing factor
    Remediation
    • reverted the configuration to the correct value
    • started a rolling restart of the affected pods to force them to resynchronise
    Action items
    • Roll out future critical configuration changes for the service to a single cluster first, with automated health guards that stop the rollout if availability drops
    • Move to a service-specific configuration value instead of one shared between services
    • Improve deployment safeguards
  4. Symptoms

    Between 2:10 PM and 3:05 PM PDT on July 9, 2025, success rates of the gpt-4.1-mini model in the API dropped for about 20 minutes, and ChatGPT search returned many more errors than usual for about 35 minutes.

    Trigger

    A faulty code change was deployed to a control plane cluster whose main job is managing low-priority workloads.

    Root cause
    Component
    –
    Contributing factor
    Remediation
    • rolled back the faulty code change
    Action items
    • Add safeguards that prevent production inference workloads from being managed by the low-priority control plane cluster
    • Strengthen testing for deploying high-impact control plane changes
    • Move all existing production inference workloads under the production control plane cluster
    • Build a circuit breaker that stops large-scale unintended changes
  5. Symptoms

    This is a vulnerability report, not an outage, so nothing failed visibly. A cluster is exposed if it runs Ingress NGINX Controller older than 1.12.1 or 1.11.5 with its validating admission webhook enabled. Wiz suggests `kubectl get pods --all-namespaces --selector app.kubernetes.io/name=ingress-nginx` to find it. The webhook accepts AdmissionReview requests over HTTP without authentication from any pod, and Wiz found more than 6,500 clusters exposing it to the public internet.

    Trigger

    Wiz Research reviewed the code of the Ingress NGINX admission controller and reported the first findings to Kubernetes on 31 December 2024.

    Root cause
    Component
    Contributing factor
    Detection

    Found by Wiz Research in a code review of the admission controller, not by an operator.

    Remediation
    • Kubernetes patched the injection flaws CVE-2025-1097, CVE-2025-1098 and CVE-2025-24514
    • Kubernetes removed NGINX configuration testing from the ingress-nginx admission controller, resolving CVE-2025-1974
    • released Ingress NGINX Controller 1.12.1 and 1.11.5
    Lessons

    Admission webhooks often run as web servers inside the cluster without authentication and with relatively high privileges, so any pod can reach them, and the flaws pair well with SSRF in an application. Wiz concludes that `nginx -t` should be considered harmful when it processes unsanitized user input. Wiz recommends upgrading, keeping the webhook off the internet and allowing only the API server to reach it with network policies. If upgrading must wait, disable the webhook (Helm: controller.admissionWebhooks.enabled=false; manual installs: delete the ValidatingWebhookConfiguration ingress-nginx-admission and remove --validating-webhook from the controller) and enable it again after the upgrade.

Check your cluster for this

These 32 cases involve Application database and Ingress controller. kubegap audits a Kubernetes cluster for gaps like these, read-only, from Claude Code or Codex; its checks cite public reports like the ones in this library.

By root cause8

Configuration change11 cases

  1. IL-0179 With DEBUG logging and synchronous log output, a high-traffic service filled the 64 KB stdout pipe, so request threads blocked in write() while holding database connections and HikariCP ran dry, failing requests in 30-second bursts
  2. IL-0122 An invalid value in a configuration shared by several ChatGPT services put pods into crash loops and raised error rates
    OpenAI2025
  3. IL-0192 A Crossplane composition merge-policy change for a TLS policy update switched Kubernetes Services from LoadBalancer to ClusterIP and deleted the load balancers behind about 25% of Grafana Cloud services
  4. IL-0118 A global change to Kubernetes namespace labels made the networking layer recompute metadata and overwhelmed the control planes of three of OpenAI's largest GPU clusters
    OpenAI2024
  5. IL-0152 An incorrect configuration applied during maintenance made an internal infrastructure cluster automatically delete the control planes of 200 DOKS clusters in FRA1
  6. IL-0091 Changing the worker node instance type through Terraform recycled all nodes at once and deleted users' production pods together
  7. IL-0177 WebSocket connections to LINE's messaging-hub on Kubernetes dropped all at once whenever another service's change reloaded a shared HAProxy L7 load balancer, and the reconnect wave overloaded a token API and filled nf_conntrack on Nginx
    LINE+2022
  8. IL-0010 A templating change that dropped its {{ }} delimiters made Argo CD delete all 478 Skyscanner services in every region
  9. IL-0008 An unresponsive OPA validating webhook crash-looped the API server during a GKE master upgrade, and node auto-repair then recreated every node
  10. IL-0052 A cryptocurrency miner ran on every node of the development and staging clusters through a public, unauthenticated Weave Scope dashboard
  11. IL-0035 Worker nodes went NotReady after a new ElastAlert rule without memory limits used up node memory
    NU.nl2019

Credential exposure1 case

Contributing factor
  1. IL-0069 Attackers stole a high-privilege service account token from a production Kubernetes cluster and used it to reach a cryptocurrency exchange's financial systems

Dependency failure2 cases

  1. IL-0187 A brief Spring Cloud Config Server downtime failed every client application's liveness probe, because the actuator health check included the config server, and Kubernetes restarted the pods in a kill loop
  2. IL-0073 Intermittent Kafka connectivity overloaded Docker daemons, set off a node rescheduling cascade and poisoned the Consul gossip mesh
    Target2019

Faulty deployment3 cases

  1. IL-0121 A faulty code change to a control plane cluster meant for low-priority workloads degraded the production inference workloads it also managed
    OpenAI2025
  2. IL-0086 A deployment meant for a CircleCI test Kubernetes cluster also removed Traefik and Calico resources from the production cluster, taking down the CircleCI UI and runner.circleci.com
  3. IL-0034 A crashing stats agent sidecar marked every pod unready and the service mesh pulled all services out of traffic
    Airbnb2019

Software defect5 cases

  1. IL-0053 Unauthenticated ingress-nginx admission webhook let anyone on the pod network run code and read every Secret in the cluster (IngressNightmare, CVE-2025-1974)
    Wiz2025
  2. IL-0065 Any pod could take over the cluster by rewriting Argo CD's unauthenticated Redis cache (CVE-2024-31989)
    Cycode2024
  3. IL-0132 A faulty resource cleanup process marked Vertex AI prediction endpoints as deleted worldwide, undeploying customers' models and failing predictions for 4 hours 20 minutes
  4. IL-0106 A malformed Traefik IngressRoute triggered a Traefik v2 bug once a node rollover restarted every Traefik pod, and all Kubernetes services returned 404
    DFDS2021
  5. IL-0038 kubelet rollout hit a Kubernetes bug and left every node in a cluster NotReady, triggering mass pod eviction
    Oath2018

Capacity exhaustion7 cases

  1. IL-0110 A Grafana Agent pod's high memory use and crash-looping Hangfire pods drove a Kubernetes node into system OOM and NotReady, twice in one day
    DFDS2024
  2. IL-0070 Critical pods on core nodes evicted when Prometheus began scraping about 200 nodes after a dask-gateway scale-up
    2i2c2023
  3. IL-0094 Student pods filled the shared nodes of a JupyterHub cluster and starved the hub's core pods, freezing the hub
    2i2c2020
  4. IL-0037 Image registry rate-limited a whole region after a crash-looping DaemonSet with imagePullPolicy Always pulled through three NAT instances
  5. IL-0001 Cluster-wide DNS outage after CoreDNS pods were OOM-killed again and again under a burst of DNS queries
  6. IL-0031 Kubernetes API server OOM-killed, leaving the Skipper ingress without routes; the talk points to a misconfigured CronJob manifest
  7. IL-0036 A reindex Job that kept failing exhausted one node after another until the whole cluster was down

Cloud provider outage2 cases

  1. IL-0145 A power sag and chiller failure in one Australia East availability zone took down the AKS control plane's compute and its non-zone-redundant SQL Database operation queue, blocking AKS create, update and delete operations in Australia East and Australia Southeast
  2. IL-0172 An AWS Tokyo data centre cooling failure took down 6 of 60 CockroachDB nodes on Kubernetes within 22 minutes, and ranges lost quorum because the Helm-deployed cluster had no availability zone locality configured

Breaking change in an upgrade1 case

Organisation
  1. IL-0144 A systemd security update installed by unattended-upgrades lost the DNS configuration of Ubuntu 18.04 VMs, so AKS kubelets could not resolve registry names and pods failed with ImagePullBackOff